FAQ
The steps to place an online order are as follows:
- After adding the desired products to your cart, press the Complete Order
- You have the right to place an order as a guest, log in to the site and be able to monitor the preparation and shipment of your
- If you are ordering as a guest, you will need to fill in your shipping/billing details, while for logged in users your shipping details are retained from their previous
- Choose the payment method, accept the terms of use and complete your
- Upon successful completion you will receive an email with your order
If you complete your order you cannot add another product. Υou must place a new order and note in the “Comments” field that it will be merged with your previous order or contact us by phone so that we can fill in the new one of your choice.
You can add products to your order within 1 hour of placing it. The possibility of joining depends on the processing stage of the order as well as the volume to be served.
Please see the section privacy
For shipments in Greece, you can also place your order by phone by calling us at 2310 274445. Phone orders are only paid for with a credit card or Order form – payment – execution of order. Holidays are excluded.
If you are unable to purchase an item and want to reserve it, you can pre-order it. You can come by the store and ask to place an order for the items you are interested in.
It is necessary to indicate the date of receipt and full payment of the products, with a maximum credit period of 10 calendar days. The products are picked up on this date either from the store or through transport to the place of your choice.
In the event that it is not possible to complete the purchase within 10 days, it is necessary to inform us of the date it will be possible to get them.
Caution! If you regret and do not want the purchase to be made, or if the products are not received, then the order is canceled, and the deposit cannot be refunded.
Physical store
MON 10.00 – 18.00
TUE 10.00 – 18.00
WED 10.00 – 18.00
THU 10.00 – 18.00
FRI 10.00 – 18.00
SAT 10.00 – 18.00
Storage
MON 08.00 – 16.00
TUE 08.00 – 16.00
WED 08.00 – 16.00
THU 08.00 – 16.00
FRI 08.00 – 16.00
Contact Details
Physical store:
Address: 1 Siatistis & 17 Ioustinianou, 54631 – Center, Thessaloniki Phone: 2310 274445
Email: info@kreittonkoinsep.gr
Storage space:
Address: Eleftherias 74, 56123 – Ampelokipoi, Thessaloniki Phone: 2310740407